1 |
Oops, the app you are using is not compatible with our services. Try updating or deleting the app and reinstalling. (A01) |
2 |
Oops, it looks like your session has expired. Please logout of the application and try again. (A02) |
4 |
We're sorry, something went wrong on our side. Please restart the app and try again. (A04) |
10 |
After careful review of your most recent transaction, we have determined that your account exceeds our risk criteria and we are closing your Ingo Money account. We apologize for any inconvenience. (A10) |
11 |
We're sorry. The card you are attempting to register is not active or failed verification because of a zip code mismatch. Please check your account information or activate your card before trying again. Note, some card accounts require physical funds be loaded to them before our service can be used. You can also contact your card program for more info. (A11) |
11A |
Oops, the address we have on file does not match the address the card company has assigned to this card or the card cannot be found in the card company's system. Cards registered with this system must match your home address listed in your Ingo Money account. (A11) |
11B |
Oops, the card number entered is invalid or cannot be verified by the card company. Please check your card number and try again. (A11) |
11C |
Oops, we are unable to register this card. The card company cannot be verified. Please contact your card company for further information. (A11) |
11D |
Oops, we are unable to register this card. The card company declined the registration request due to a failure in their system. Please contact your card company for further information. (A11) |
11E |
Oops, we are unable to register this card. The card company declined the registration verification request because this card is expired. (A11) |
11F |
Oops, we are unable to register this card. The card company declined the registration verification request due to this card being on hold. Please contact your card company for further information. (A11) |
11G |
Oops, we are unable to register this card. The card company declined the registration verification request. This can happen if the address we have on file does not match the address used with the card or if the card company cannot find your address. Please contact your card company and verify the address on file. (A11) |
11H |
Oops, we are unable to register this card. The card company declined the registration verification request. This can happen if the address we have on file does not match the address used with the card or if the card company cannot find your address. Please contact your card company and verify the address on file. (A11) |
11I |
Oops, we are unable to validate this card. The card number does not match the security code. (A11) |
11J |
Oops, we are unable to validate this card. The card number appears invalid or cannot be verified by the card company. (A11) |
13 |
Sorry, the account you're attempting to register is not allowed in our network.(A13) |
14 |
Oops, it looks like the name you entered is not formatted correctly. Please enter your first and last name separated by a space. For example, Jane Smith. (A14) |
15 |
We're sorry. There is an error with our service. Please restart the app and try again. (A15) |
16 |
We're sorry. There is an error with our service. Please restart the app and try again. (A16) |
17 |
Oops, the app you are using is not compatible with our services. Try updating or deleting the app and reinstalling. If you continue to see this error, please contact customer service at 229-276-3990. (A17) |
18 |
Oops, the username you are using cannot be found in our system. Please reenter your login and try again. (A18) |
19 |
We're sorry. The card you are attempting to use is not registered to your account. Please register a card that is in your name to your account. (A19) |
20 |
Oops, it looks like you declined the fee. If you would like to accept the fee, please resubmit the check. (A20) |
21 |
Oops, it looks like you declined the fee. If you would like to accept the fee, please resubmit the check. (A21) |
22 |
We're sorry. We are unable to find this transaction. Please restart the app and try again. If you continue to see this error, please contact customer support at 229-276-3990. (A22) |
23 |
Oops, the amount entered isn't a dollar amount Please enter a number such as 25.00. (A23) |
24 |
Oops, it looks like this check has already been processed. Please try a different check. (A24) |
25 |
We're sorry. There was a problem submitting your check for processing. Your check has not been loaded. Please try your transaction again. (A25) |
26 |
We're sorry. There was a problem submitting your check for processing. Your check has not been loaded. Please try your transaction again. (A26) |
27 |
We're sorry. Your card processor will not allow us to fund your card at this time. Your check has not been loaded. Please try again later or contact your card issuer for more information. (A27) |
28 |
Sorry, the account you're attempting to register is not allowed in our network.(A28) |
31 |
Oops! We experienced a network error, and your transaction could not be processed. Please try again and resubmit your check. (A31) |
32 |
Unfortunately, because we are unable to verify your identity, you cannot use the Ingo Money Service. If you attempted to submit a check, you may deposit or cash it elsewhere. We apologize for any inconvenience. (A32) |
33 |
We're sorry. There is an error with our service. Please restart the app and try again. (A33) |
34 |
Oops, the information entered does not match our records. Please try again. |
35 |
Oops, the information entered does not match our records. Please try again. |
36 |
We're sorry. There is an error with our service. Please restart the app and try again. (A36) |
37 |
We're sorry. A customer matching this email address or social security number already exists in our system. If you have an account and need to reset your password, please do so now. If you previously attempted to register and were unsuccessful, or feel that you received this message in error, please call customer support at 229-276-3990. (A37) |
38 |
Oops, a transaction with this information already exists in our system. Please check the history for the status of your transaction. (A38) |
39 |
We're sorry. There was a problem submitting your check for processing. Your check has not been loaded. Please try your transaction again. (A39) |
41 |
Oops, the information entered does not match our records. Please try again. |
42 |
We're sorry. Your account is currently locked. To unlock your account, please reset your password. (A42) |
43 |
Oops, the password you entered matches one of your previous passwords. Previous passwords cannot be reused. You must use a different password. Please try again. (A43) |
44 |
Oops, the passwords you entered do not match your old password or each other. Please try again. (A44) |
45 |
Oops, your customer information does not exist in our service. Please check your login and try again. (A45) |
46 |
Your search did not return any records. (A46) |
47 |
Sorry, the account you're attempting to register is not allowed in our network.(A28) |
48 |
Unfortunately, because we are unable to verify your identity, you cannot use the Ingo Money Service. If you attempted to submit a check, you may deposit or cash it elsewhere. We apologize for any inconvenience. (A48) |
49 |
We're sorry. There was an error in our service. Please contact customer service at 229-276-3990 for further assistance. (A49) |
50 |
We're sorry. Your account is currently inactive or disabled. You must contact customer support to activate or enable your account. For further assistance, please contact customer support at 229-276-3990. (A50) |
51 |
Oops, you must enter your old password in order to change your password. (A51) |
52 |
Unfortunately, because we are unable to verify your identity, you cannot use the Ingo Money Service. If you attempted to submit a check, you may deposit or cash it elsewhere. We apologize for any inconvenience. (A52) |
53 |
Oops, this transaction is not linked to an account. Your check has not been loaded. Please select an account and try again. (A53) |
54 |
We're sorry. This transaction has already been declined. Please try a different check. (A54) |
55 |
We're sorry. There was a problem submitting your check for processing. Your check has not been loaded. Please try your transaction again. If you continue to receive this error please contact customer service at 229-276-3990. (A55) |
56 |
We're sorry. This account has been deleted. Please contact customer support at 229-276-3990 for further assistance. (A56) |
57 |
We're sorry. There was a problem submitting your check for processing. Your check has not been loaded. Please try your transaction again. (A57) |
71 |
Unfortunately, because we are unable to verify your identity, you cannot use the Ingo Money Service. If you attempted to submit a check, you may deposit or cash it elsewhere. We apologize for any inconvenience. (A71) |
79 |
Oops, it looks like you're trying to register an account that already exists. Please try again with a different account. (A79) |
80 |
We're sorry. You have exceeded the load limit for this account. Please choose another account and try again.(A80) |
81 |
We're sorry. The amount of the check you are attempting to load is too small, and does not meet the minimum load requirements for your prepaid or other account. We apologize for any inconvenience. (A81) |
82 |
We're sorry. You have exceeded the daily load limit for the Ingo Service. Please try again tomorrow. (A82) |
83 |
We're sorry. You have exceeded the weekly load limit for the Ingo Service. (A83) |
84 |
We're sorry. You have exceeded the monthly load limit for the Ingo Service. (A84) |
85 |
We're sorry. We were unable to calculate a fee for this check based on the information we have received. Please try your check again. (A85) |
86 |
We're sorry, there was a problem processing your transaction. We are unable to locate an account with your information. Your check has not been loaded. You can choose to submit it elsewhere while we resolve this issue. (A86) |
87 |
Oops, it looks like this account is not supported for the application you are using. Please try a different account. (A87) |
88 |
We're sorry, there was a problem processing your transaction. It looks like we skipped a step and missed calculating the fees. Your check has not been loaded. You can choose to submit it elsewhere while we resolve this issue. (A88) |
90 |
Internal Error - invalid state for current transaction. (A90) |
91 |
Oops, it looks like there is a problem with your account. Please try again. (A91) |
92 |
Internal Error - no badge number found for this user. (A92) |
93 |
Oops, it looks like there is a problem with the load destination you chose. Please choose a different account to load. (A93) |
94 |
Your session is invalid. Please login and try again. (A94) |
95 |
Oops, the promotion you are attempting to use has expired. Promotional items cannot be submitted past the expiration date listed on the item. (A95) |
96 |
Oops, you have already redeemed a check for this promotion. Promotions are limited to one promotional item per customer. (A96) |
97 |
Oops, the account you are attempting to use is not eligible for this promotion. This promotion can only be used with certain account. Please try a different account or check. (A97) |
98 |
Oops, we are unable to register this account. The account issuer declined the registration verification request because this account is expired. (A98) |
99 |
Oops, we are experiencing a problem with our social posting engine. We apologize for the inconvenience. This will not affect your transaction. (A99) |
100 |
Oops, we are unable to validate this account. The information appears to be invalid or cannot be verified by the account issuer.(A100) |
101 |
Oops, we are unable to register this account. The information appears to be invalid or cannot be verified by the account issuer.(A101) |
103 |
This transaction will not be reviewed. Please do not resubmit. (A103) |
104 |
Oops, we are experiencing a problem with our social posting engine. We apologize for the inconvenience. This will not affect your transaction. (A104) |
108 |
Oops, it looks like we made a mistake when typing your check. Please try again. (A108) |
109 |
Oops, the response to the question does not match our records. (A109) |
110 |
We're sorry. We are having a problem verifying your security questions. (A110) |
111 |
Oops, it looks like you've entered an bad code. Please try again. (A111) |
112 |
Oops, it looks like your account was previously verified. (A112) |
113 |
Oops, this account how not been verified. Please verify your account and try again. |
114 |
Oops, it looks like your security question already exists. (A114) |
115 |
We're sorry, you must verify your email address before using the Ingo System. (A115) |
116 |
We're sorry, you must verify your mobile phone number before using the Ingo System. (A116) |
117 |
We're sorry, we are unable to authenticate you. If you continue to see this error, please contact customer service at 229-276-3990. (A117) |
118 |
Oops, it looks like you've entered an bad code. Please try again. (A118) |
119 |
We're sorry. The account you are attempting to use is not registered to you.(A19) |
120 |
Oops, it looks like you're trying to register an account that already exists. Please try again with a different account.(A120) |
121 |
Oops, this promotional item has already been redeemed. Please try again with a real check. (A121) |
122 |
Oops, this promotional item is expired and can no longer be processed. (A122) |
123 |
Oops, it looks like the promotional item you are attempting to load has either already been loaded or is invalid. This item cannot be processed. (A123) |
125 |
Oops, it looks like we haven't gotten to know you yet. We need to ask you a few questions before we proceed. (A125) |
126 |
Oops, we are unable to complete this deposit because the deposit type is unrecognized. This item cannot be processed. (A126) |
127 |
Oops, we are unable to register your account. Please try again. If you continue to see this error, please contact customer service at 1-866-984-4357. (A127) |
130 |
Oops, we are unable to authenticate you. If you continue to see this error, please contact customer service at 1-166-984-4357. (A130) |
131 |
We're sorry, we encountered a problem communicating with a third party service. Please try again. (A131) |
132 |
Oops, we are unable to determine the type of check you presented. Please try again. (A132) |
133 |
We're sorry. We are unable to update your user at this time. (A133) |
135 |
Oops, it looks like there was a problem processing your transaction. Please try again. (A135) |
136 |
We're sorry. There was a problem processing your transaction. Please try again. (A136) |
137 |
We're sorry, we encountered a problem communicating with a third party service. Please try again. (A137) |
151 |
We're sorry. You've exceeded the maximum daily limit for this card program. (A151) |
152 |
We're sorry. You've exceeded the weekly monthly limit for this card program. (A152) |
153 |
We're sorry. You've exceeded the maximum monthly limit for this card program. (A153) |
154 |
We're sorry. You've exceeding the maximum transaction limit. (A154) |
155 |
Oops, it looks like you have not completed verifying your identity. (A155) |
156 |
Oops, it looks like we require manual verification of your identity. (A156) |
157 |
We're sorry, this customer was not found. Please contact customer support at 229-276-3990 for further assistance. (A157) |
158 |
Oops, it looks like this transaction has already been loaded. Please contact customer support at 229-276-3990 for further assistance. (A158) |
159 |
Oops, it looks like your account has been temporarily locked. Please reset your password to unlock your account. (A159) |
160 |
Oops, we are unable to complete your transaction at this time. (A160) |
161 |
Oops, we are unable to update your customer record. (A161) |
162 |
Oops, it looks like you didn't answer one of the security questions. Please answer all the questions and try again. (A162) |
164 |
Oops, your login is invalid. (A164) |
165 |
Oops, your login is expired. (A165) |
167 |
We're sorry, there was a problem with your document upload. Please try again. (A167) |
169 |
Oops, it looks like there was a problem processing your transaction. Please try again. (A169) |
170 |
Oops, it looks like the email you are trying to register with has already been registered in our system. Please use a different email address or contact customer service at 229-276-3990. (A170) |
171 |
Oops, it looks like there was a problem getting the fees for this transaction. Please try again. (A171) |
172 |
We're sorry, this customer was not found. Please check SSN and DOB and try again. (A172) |
173 |
Oops, it looks like there was a problem processing your transaction. Please try again. (A173) |
174 |
Oops, it looks like there was a problem processing your transaction. Please try again. (A174) |
175 |
Oops, we are unable to update your account at this time. Please try again. (A175) |
201 |
Oops, this promotional code is invalid. Please check the code and try again. (A201) |
202 |
Oops, this promotional code is invalid. Please check the code and try again. (A202) |
203 |
Oops, this promotional code is invalid. Please check the code and try again. (A203) |
204 |
Oops, this promotional code is invalid. Please check the code and try again. (A204) |
205 |
Oops, this promotional code is invalid. Please check the code and try again. (A205) |
206 |
Oops, this promotional code is invalid. Please check the code and try again. (A206) |
207 |
Oops, we are unable to load funds to this destination. |
208 |
Oops, you have not yet completed the registration process. You must fully register before proceeding. (A208) |
209 |
Oops, we are unable to process your request at this time. Please try again later. (A209) |
210 |
You must authenticate using your Facebook credentials. Please check your Facebook login and try again. (A210) |
211 |
Oops, we are unable to process your request at this time. Please try again later. (A211) |
212 |
Oops, it looks like you already applied a promo code to this transaction. Only one promo code is allowed per transaction. (A212) |
213 |
Oops, it looks like you are already registered. Only one registration per person is allowed. (A213) |
214 |
Oops, this promotional code is invalid. Please check the code and try again. (A214) |
215 |
Oops, we are unable to reset your password. (215) |
216 |
Oops, it looks like you are trying to load an amount that is less than the minimum amount. Please try a larger dollar amount. (A216) |
217 |
Oops, this promo code is not valid for the card you have selected. Please select a different card. (A217) |
218 |
Oops, it looks like we need your zip code. Please ensure your zip code is correct. (A218) |
219 |
Oops, we are unable to verify your address because it has not been entered properly. |
220 |
Oops, it looks like you are trying to load an amount that is less than the minimum amount. Please try a larger dollar amount. (A220) |
221 |
Oops, the promotion you are trying to run is invalid. |
222 |
After careful review of your most recent transaction, we have determined that your account exceeds our risk criteria and we are closing your Ingo Money account. We apologize for any inconvenience. (A222) |
223 |
Oops, it looks like the promo code you entered is either invalid or you are not eligible to use it. Please check your code and try again. (A223) |
224 |
Oops, the promotion you are trying to run is invalid. |
225 |
Oops, the promotion item you are trying to use is invalid. |
226 |
Sorry, the account you're attempting to register is not allowed in our network.(A226) |
227 |
Oops, the transaction you are attempting to submit has timed out and been cancelled. Please start your transaction over. (A227) |
240 |
We're sorry, you are currently logged in already. For your security we do not allow multiple logins. If you accidentally closed your app you may log in again in 15 minutes. (A240) |
241 |
We're sorry, this session was stopped when you logged in again. If you did not perform this action, please contact customer support immediately. |
242 |
We're sorry, you cannot log in at this time because you are currently logged in to another device. Please kill your existing app to log in again. |
243 |
Oops, we are unable to load your account at this time. |
260 |
We cannot load your account at this time as it would exceed the limits set forth by your account issuer. (A260) |
265 |
Oops, this appears to be a duplicate check. |
273 |
Sorry, the card you're attempting to register is not yet allowed in our network. Contact your card company and ask them to join the Ingo Money network.(A273) |
275 |
Sorry, the account you're attempting to register is not allowed in our network.(A275) |
324 |
The system is currently down for maintenance. Please try again later. |
330 |
Sorry, it looks like you entered an invalid card number. Please enter your card number again. (A330) |
331 |
Sorry, the account you're attempting to register is not allowed in our network.(A331) |
332 |
Sorry, the account you're attempting to register is not allowed in our network.(A332) |
336 |
One or more of the accounts you have selected is no longer supported. We have removed the account from your wallet. |
339 |
We're sorry but your check amount exceeds the maximum check limit. (A339) |
342 |
We're sorry, this transaction exceeds the maximum allowable amount for your account. (D342) |
343 |
We're sorry, this transaction exceeds the maximum allowable amount for your account. (D343) |
344 |
We're sorry, this transaction exceeds the maximum allowable amount for your account. (D344) |
345 |
We're sorry, the account you are accessing is not a valid business account. (D345) |
346 |
We're sorry, this account type is invalid for this action. (D346) |
347 |
We're sorry, we are unable to access the business information for this account. (D347) |
348 |
This application does not support business accounts. (D348) |
349 |
The status information for this account is unavailable at this time. (D349) |
350 |
The account being accessed is not a business account. Please provide a valid business account. (D350) |
351 |
The account you are trying to access is inactive. Please contact your account provider. (D351) |
352 |
The account you are trying to access has been blocked. Please contact your account provider. (D352) |
391 |
We are very sorry, but we are not able to verify your identity. To comply with banking regulations and for risk management purposes, we must verify your identity before you use the Ingo Money Service. We use third party databases to verify identity, and are generally limited to the information they can provide to us. For more information about our identity verification process, visit www.ingomoney.com. If you submitted a check to us, you can deposit or cash your check elsewhere. We apologize for any inconvenience. (D391) |
501 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A501) |
502 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A502) |
503 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A503) |
504 |
Oops, we are unable to verify your card address. (A504) |
505 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A505) |
506 |
Oops, we are unable to verify your card address. (A506) |
507 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A507) |
508 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A508) |
509 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A509) |
510 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A510) |
511 |
Oops, we are unable to verify your card address. (A511) |
512 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A512) |
513 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A513) |
514 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A514) |
515 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A515) |
516 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A516) |
517 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A517) |
518 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A518) |
519 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A519) |
520 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A520) |
521 |
Address verification failed for this card. Please edit your profile and make sure it matches the address for your card and ensure your card is activated. (A521) |
522 |
The Ingo check cashing service offered by First Century Bank and Sunrise Banks is currently unavailable within the state of New York. It remains available for use in all other states. Questions? Chat ingomoneyapp.com or call (229) 276-3990. |
BackOfCheckMissingMessage |
Oops, it looks like we can't find the back of your check. Please retake the back of the check. |
BadAccountNumberRead |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV2) |
BadAccountNumberReadMessage |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV2 |
BadAmountRead |
We're sorry, we are unable to read the amount of the check. Please retake the front and try again. |
BadAmountReadMessage |
We're sorry, we are unable to read the amount of the check. Please retake the front and try again. |
BadCheckNumberRead |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV3) |
BadCheckNumberReadMessage |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV3) |
BadRoutingNumberRead |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV1) |
BadRoutingNumberReadMessage |
We're sorry, we are unable to read the bottom of the check. Please retake the front and try again. (SV1) |
BlacklistedGeocodeMessage |
Oops, it looks like your session is not valid. Please restart the application and try again. (S1) |
CustomerNotFoundMessage |
Oops, there was an error with your account. Your customer record can't be found. Please close the app and try again. |
DailyLimitThresholdExceededMessage |
We're sorry. We cannot accept this check today because the check amount exceeds the daily limit for your account. Please try again tomorrow. |
DFLT |
We're sorry, a server error occurred while processing your request. Please try again. ({0}) |
DisabledGeocodeMessage |
Oops, it looks like you disabled geocode access for this app. Please close the app, check your settings, and try again. |
DoubleTapMessage |
Oops, a transaction with this information is already in our system. If you hit submit twice, please go to the history screen to see your transaction. Otherwise, please try again. |
ErrorInsertingImageToImageService |
Cannot insert image to the image service. |
ErrorInsertingTokenIntoTokenMappingService |
Cannot insert token into the token mapping service. |
ErrorSavingTransactionMessage |
Oops, there was an error when saving this transaction. Please try again. |
FrontOfCheckMissingMessage |
Oops, it looks like we can't find the front of your check. Please retake the front of the check. |
GeoCodeMessage |
This application can only be used in the United States. If you feel you have received this message in error, please check that the GPS on your device is enabled and working properly. |
ImageConversionError |
We're sorry, there was an error converting your check images. Here's what we saw: {0}. |
ImageConversionErrorMessage |
We're sorry, there was an error converting your check images. Here's what we saw: {0}. |
ImageQualityAnalysisFailure |
Oops, the check images did not pass our quality standards. Please retake the front and back images and try again. |
ImageQualityAnalysisFailureMessage |
Oops, the check images did not pass our quality standards. Please retake the front and back images and try again. |
InactiveAccountErrorMessage |
We're sorry. This account is registered but not active. Please contact customer support at 229-276-3990 to activate your account. |
InvalidBackImageMessage |
Oops, your check images are invalid. Please try your transaction again. |
InvalidBackImageTifMessage |
Oops, your check images are invalid. Please try your transaction again. |
InvalidCheckImagesMessage |
Oops, your check images cannot be used. Please retake the front and back and try again. |
InvalidFrontImageTifMessage |
Oops, your check images are invalid. Please try your transaction again. |
InvalidImagesMessage |
Oops, your check images are invalid. Please try your transaction again. |
InvalidParametersMessage |
Oops, there was a problem with your request. The following field(s) are invalid : {0}. Please check the values on the screen and try again. |
InvalidParametersNoArgsMessage |
Oops, there was a problem with your request. Please check the values on the screen and try again. |
InvalidPasswordChangeMessage |
Oops, there was a problem with your request. Please make sure you entered your old password correctly, ensure that your new password is at least 8 characters long, contains one capital letter and one number. |
InvalidSessionMessage |
Oops, it looks like your session is not valid. Please restart the application and try again. |
InvalidSsnMessage |
Oops, it looks like you entered an invalid Social Security Number. Please try again. |
InvalidTransactionState |
Oops, it looks like you're trying to update a transaction that has timed out and is no longer active. Please restart your transaction. |
MicrNullOrWhiteSpaceMessage |
We’re sorry, we are unable to read the numbers at the bottom of your check. Please try again. (SV4) |
NoAccountSelectedMessage |
Oops, you need to select an account for this transaction to load to. Please try again. |
OcrAmountNullMessage |
We’re sorry, we are unable to read the amount on your check. Please try again. (SV5) |
PartnerDeprecated |
This application is no longer available. If you would like to continue to cash checks from your mobile device, you may be able to use the Ingo® Money App. Get it in the App Store and Google Play Store. |
PasswordMismatchMessage |
Oops, the passwords you entered do not match. Please try again. |
PrematureValidationMessage |
Oops, it looks like the app tried to validate your checks before we had the front and back images. Please close the app and try again. |
ProblemWithNotificationMessage |
Oops, there was a problem with this notification. Please try again. |
PSE |
Oops, it looks like the password you tried to use doesn't meet our password strength requirements. Please enter a new password and try again. |
ServerErrorMessage |
Oops, this is embarrassing! A server error occurred while handling your request. Please try again. |
SpykeError |
We're sorry, a server error occurred while processing your request. Please try again. |
TransactionIsInvalidMessage |
Oops, this transaction is no longer valid. Your check has not been loaded. Please try again. |
TransactionNotFoundMessage |
Oops, it looks like this is an incomplete transaction. We can't find the transaction ID. Please close the app and try again. |
UnableToLoadCardMessage |
We're sorry. There was an error loading your account. Your check has not been loaded. Your account issuer may not have enabled this functionality for your account. Please contact your account issuer for help in resolving this issue. |
UnknownImageSideMessage |
Oops, this is an unknown image side {0}. Please close the app and try again. |
UnknwownImageTypeMessage |
Oops, this is an unknown image type {0}. Please close the app and try again. |
VersionDeprecated |
Good news! A new version of this application is available. |
WaitForChecksToValidateMessage |
Oops, we haven't finished validating your checks. Please wait a minute and try again. |